Privacy Policy


This following document sets forth the

Privacy Policy for the Sail and Swan’s website

Sail and Swan is committed to providing you

with the best possible customer service experience

and is bound by the Privacy Act 1988 (Crh).


There are many aspects of the website which can be viewed without providing any personal information, however, some features will require you to submit personally identifiable information. This may include, but is not limited to, a unique username and password, postal address and details for orders, personal information for invitations or components of orders, or in providing sensitive information in the recovery of your lost password.



We respect your privacy. Any personal information that we collect about you will be used and disclosed by us so that we can provide you with the services that you have requested, or otherwise to enable us to carry out our business as suppliers of goods. Please be assured we will not disclose information about you unless the disclosure is required or authorised by law, you have consented to our disclosing the information about you, or for another purpose that you would reasonably expect in order to carry out your order. We may also use your personal information to provide you with information about other services offered by us. If you would prefer not to receive promotional or other material from us, please let us know and we will respect your request. We do not engage in unsolicited telephone or email marketing. In particular, if you are contacted by telephone by an individual or organisation claiming to represent Sail and Swan – do not purchase from the organisation as we have a strict policy against telephone marketing.

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, linked clicked on the site, areas of a page that the most time was spent on, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at the Sail and Swan website.



We may occasionally outsource work to other companies, including but not limited to shipping orders, processing transactions, website maintenance, and SEO. Those companies will be permitted to obtain only the personal information they need to deliver the service. Please note that our website uses Google Analytics and Google AdSense, as well as other analytics and ad serving networks to track our visitors using ‘cookies’. These ‘cookies’ allow the collection of personally identifiable information from our visitors e.g. what page of our website you visited. Information obtained from cookies may be utilised in advertising campaigns.



We offer those who sign up for our email subscription inspiration, behind the scenes happenings and special news or events. Email addresses collected are only used internally. We respect your privacy rights and will not disclose your information to third parties. If you would like to unsubscribe from our email list, click ‘unsubscribe’ or contact Sail and Swan directly, and we will remove your name from our email list as soon as possible.



We are committed to maintaining the confidentiality of the information that you provide us and we will take all reasonable precautions to protect your personal information from unauthorised use or alteration. In our business, personal information may be stored both electronically (on our computer system) and in hard-copy form. Firewalls, anti-virus software and email filters, as well as passwords, protect all our electronic information. Likewise, we take all necessary measures to ensure the security of hard-copy information.



Orders placed on the Sail and Swan website are encrypted using SSL technology, so you can rest assured that your transactions are protected. In order for SSL security to work, you must use an SSL enabled browser. Most browsers, version 3.x and later, support SSL. If you have any concerns about ordering online, please email us in order to place your order via email instead. Sail and Swan uses Paypal to handle credit card transactions at our checkout. No credit card details are stored in the Sail and Swan website database, and all transmissions are handled securely via SSL Paypal.



All care is taken to ensure that the Sail and Swan website and data transmissions are free from viruses, however it is your responsibility to scan any such data for viruses.



Sail and Swan may occasionally update this Privacy & Security Policy for new or unanticipated uses not previously disclosed. Any changes made will be posted in our Privacy Policy here. By visiting our website you agree to accept any changes made to this policy. Our Privacy Policy only addresses the use and disclosure of information we collect from you on our website.



Sail and Swan allow comments on our blog posts. Sail and Swan are not responsible for comments made by other people and these comments may not reflect our beliefs or values, however we do not allow spam or offensive comments and reserve the right to remove such comments from the website. The opinions expressed in each blog article are the author’s own and do not reflect the view of Sail and Swan as a company.


You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Sail and Swan reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.



 Sail and Swan welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

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